Our Mission & Vision
Dr. Bruce and staff have an uncompromising commitment to placing the patient first. This principle guides the formulation and execution of all procedures and conduct, whether administrative or clinical. Our goal is to provide the highest quality dental services to patients while maintaining an environment that fosters the professional and personal growth of our individual staff members. At Upstate Smiles we know that building a good patient-provider relationship is essential to your satisfaction with our practice. Every staff member is dedicated to maintaining that good relationship every time we interact with you.
CLINICAL PHILOSOPHY:
The clinical staff is dedicated to providing the most current operative care in order to resolve your oral and maxillofacial problems. We administer all treatment in a caring, safe environment where patient needs and desires are given our undivided attention. We are dedicated to the complete clinical management of each patient during every phase of your visit with us. Fees for services rendered allow us to maintain our ability to provide the best care possible; however, we will manage trauma, pain, and infection as a priority and work with you an in equitable manner to fulfill your financial obligations.
ADMINISTRATIVE PHILOSOPHY:
The administrative staff is an essential component of a successful practice. By maintaining a smoothly functioning business office, the administrative staff makes it possible for the clinical staff to provide seamless dental care. The administrative department is dedicated to providing patients with expedient, courteous service. Additionally, they work very hard to help patients maximize their insurance benefits. The administrative department is also committed to properly scheduling patients in a manner that provides maximum convenience and minimal waiting time for patients.